 | MEDICAL APPOINTMENT
& TRAVEL ARRANGEMENT" We Put Our Heart into Your Needs "
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No booking fee!Orchid Heart offers full all-inclusive services that will facilitate you all the way. We will assist in making medical appointments at the listed facilities; arrange accommodation to make your stay here agreeable, In addition, we can organize airport transfers to and from the airport, and supply local transportation around town. We can provide transportation at your hotel and hospital to assist you and your family and friends in getting around town for sightseeing tours and leisure programs. We can also help in the interpretation of the language to ease the transition of being in a foreign country. The post-treatment retreat can be coordinated to fit the lifestyle that you are accustomed to so that your recovery will be smooth and worry free.
Our commitment is to help you choose the best facilities for your treatment at the most feasible prices, as well as to ensure you a hassle-free medical holiday in Thailand.
Customize your medical travel! You decide on the treatments and procedures
you desire, the level of accommodation that fits your needs, and the total
time away, and then leave the rest to us to organize. We are there to help
you in every step of the way. Let our expertise help you to be content in
your medical travel experiences!
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| Step 1: Request for your treatment plan & cost estimation |
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Complete our Treatment Plan Request Form including any questions you may have concerning our services. We will contact the selective medical facilities in Thailand on your behalf to obtain a treatment plan and cost estimation of the required treatment, along with the medical professionals' credentials.
During this process, to understand your medical history in detail, you will need to complete a simple medical questionnaire. We also request that you include procedure requirements and end result expectations. We will facilitate any questions you may have for your medical expert. (Email is the most convenient form of communication due to doctor/surgeon's hours of operation and time zone difference.)
We can recommend combined procedures for the best results at the greatest value, as well as optional alternative treatments, to speed up your recovery as part of your treatment plan.
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| Step 2: Personalize your travel arrangements |
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We can assist in arranging your accommodation, airport transfer, and local transportation. We can also assist in interpretation of the language, sightseeing tours and the post-treatment retreat. We request this information in advance in order to make available to you a complete financial plan for your medical travel.
You will receive an email of the information you will need to make a final decision on your travel arrangements. Once you have reviewed and decided on the information, you will receive a confirmation on your personalized medical travel package, completed with both a medical treatment plan and your travel arrangements.
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| Step 3: Booking & Payment |
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When you are satisfied with your personalized medical travel package and aware of your travel dates, please fill in and submit the Booking Form. We will check with our medical affiliates to see if these dates are available. Once we receive notice that these dates are available, we can move to tentatively book your hotel accommodation and other travel arrangements.
To secure your booking, a deposit for your accommodation and other travel arrangements is required. Once we receive your deposit, we will confirm all your reservations and send you a confirmation note, along with your detailed itinerary as well as a pre-travel information packet. You are ready to depart from your home and arrive at our home!
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| Step 1: Arrival |
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A customer service representative of Orchid Heart and a licensed driver will greet you at the airport gate and take you personally to your hotel or your hospital/clinic as acknowledged in your itinerary. A customer service manager will be present to confirm with you all the details of your medical holiday, and give you our local contact numbers.
Many of our clients arrive in Thailand a few days before their major procedure date for some sightseeing or pampering treatments. These pampering treatments include well-known spa therapies, such as massage, reflexology, facials, and jet lag acupuncture to relax and de-stress. Or else you can begin your dental or eye-care treatments and take advantage of the great prices!
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| Step 2: Consultation with the Doctor/Surgeon |
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You will meet with your doctor/surgeon at a pre-arranged date and time for a pre-procedure consultation. This is the final consultation before the procedure to confirm all details regarding your health condition and the procedure. A test to confirm you are in good health and ready for the procedure might be required. In this session, you can ask any questions you may have with the doctor/surgeon face-to-face.
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| Step 3: Procedure day |
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| Just relax on this day! Our staff will take care of all that you require on this day. The best doctor/surgeon, at an excellent medical facility, utilizing state-of-the-art equipment, will perform your procedure. |
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| Step 4: Post treatment recovery |
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| When the doctor/surgeon is satisfied with your post- op condition, you will start your recuperation. You will leave the hospital/clinic and arrive back at your hotel with assistance to begin the healing process. During this time, should you require anything, our customer service representatives are just a phone call away. Alternatively, feel free to request any assistance from the hospital or hotel staff. They are on hand for you to provide the most personal and professional care available. When possible, you can start other programs, such as massage, holistic pampering, or alternative treatments to speed up your recovery and start on the path to rejuvenation! |
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| Step 5: Amazing Holiday - Amazing Thailand |
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| After recuperating and the doctor/surgeon is satisfied with your progress, you can enjoy the attractions and activities that Thailand has to offer. There are fantastic beaches, which highlight the beauty of Thai nature, historical & heritage sites that display Thai art & culture, high-end & great bargain shopping that Thailand offers for its visitors, nightlife & entertainment that everyone can enjoy, and all-year festivals & events. We can manage everything for you and your party. Enjoy the Land of Smiles & Our Warmest Hospitality! |
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| Departure |
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A customer service representative of Orchid Heart will assist in checking you out of your hotel. They will arrange for a licensed driver to the airport and personally take you to the airport terminal and help you check in. The customer service representative will take care of your baggage and belongings so that you can have a smooth transition at the airport. All you have to do is remember the pleasant and caring treatment that you have received in the Land of Smiles! |
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TAT(Tourism Authority of Thailand)